Privacy Policy

a. Personal Information:

• When you make a purchase or register an account with us, we may collect your name, email address, shipping address, billing address, and phone number.
• Payment information, such as credit card details, is processed securely through our trusted payment gateway.

b. Non-Personal Information:

• We may collect non-personal information such as your IP address, browser type, and device information for analytics and improvement of our website.

2. How We Use Your Information

a. Order Processing:

• We use your personal information to process and fulfill your orders, including shipping and delivery.

b. Communication:

• We may use your email address to send order updates, newsletters, and promotional offers. You can opt-out of marketing communications at any time.

c. Customer Support:

• Your information helps us respond to your customer service requests and support needs more efficiently.

d. Improvement of Services:

• Non-personal information is used for analytics to enhance our website's functionality, user experience, and product offerings.

3. Information Sharing

a. Third-Party Service Providers:

• We may share your information with trusted third-party service providers, such as shipping companies, to fulfill your orders.

b. Legal Compliance:

• We may disclose your information when required by law or in response to a valid legal process.

4. International Data Transfer

• Your information may be transferred and stored outside your country of residence, including to the United Arab Emirates and other locations where our servers are located.

5. Security Measures

• We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

• You can update your account information and preferences by logging into your account on our website.

7. Cookies

• We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

8. Children's Privacy

• Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

• We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be modified accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [contact@oudalsalateen.com].

Thank you for choosing Oud Al Salateen!